Billing Account Information not Imported from XML Template To Bulk Request Action Set (Doc ID 1566085.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Communications, Media and Energy CRM - Version 8.1.1.10 [23021] and later
Siebel Bulk Order Capture - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

Having problems with creating Bulk Request Action Set via Import XML functionality. The problem is that Billing Account information is not transferred from XML template to the Bulk Request Action Set. The Action Set record is created without Billing Account information even though valid Billing Account is specified in XML template.


Cause

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