More WfProcMgr Transaction Processed On 1 Server Than Other 3 Servers.

(Doc ID 1566166.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

More WfProcMgr transaction processed on 1 server than other 3 servers.

Normal routing via SRBroker to WfProcMgr is observed. The requests are not balanced properly as one of the servers enabled with WfProcMgr takes most of the load and others are idle.

SRVR_COMP_NAME SRVR_NAME COUNT(*)
WfProcMgr heartprdbp03 400,239      <-------------- 52% of the requests
WfProcMgr heartprdbp04 119,372
WfProcMgr heartprdsb72 155,559
WfProcMgr heartprdsb73 93,796

This sometimes causes slowness on heartprdbp03 server due to the load, and resources are peaking on this server.

Cause

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