Trackable URL's do not work in Marketing Campaigns if Attachments are Part of the Mailing
(Doc ID 1566460.1)
Last updated on FEBRUARY 03, 2019
Applies to:Siebel Campaigns - Version 22.214.171.124  and later
Information in this document applies to any platform.
While launching marketing campaign where treatment has trackable urls in content and also has attachments, the trackable urls do not open/work.
If the same treatment but without attachments is loaded and then launched, then the trackable urls work fine.
There are no issues if the attachments on the treatment are *.txt. If any other type of attachment is used the issue appears.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|