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Loyalty Buckets For A Promotion With Final Execution Date Are Processed Multiple Times Instead Of Just Once (Doc ID 1566955.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel Loyalty Accrual Engine - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms

When the Final Execution Date is set for a Loyalty Promotion, attributes should only be processed once after this date. However the actions defined were being processed repeatedly as the attribute kept being picked up for processing. In the customers case this caused members to be assigned points repeatedly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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