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OpenUI: Browser Script to hide control not working (Doc ID 1567039.1)

Last updated on JANUARY 22, 2024

Applies to:

Siebel Financial Services CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Customer has the next code in browser script but isn't working with siebel Open UI, but in HI it's working perfectly

var ctrl = this.FindControl("Programa Proveedores");
  ctrl.SetProperty("Visible","false");
  ctrl.SetLabelProperty( "Visible", "hidden" );
  
  var ctrl2 = this.FindControl("Producto Pymes");
  ctrl2.SetProperty("Visible","false");
  ctrl2.SetLabelProperty( "Visible", "hidden" );

EXPECTED BEHAVIOR
-----------------------
Browser Script should work in HI and OpenUI

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Define above script on function Applet_Load ()
2. Compile and test in OpenUI
3. Fields are not hidden in the same way as HI client

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, functionality does not work as required and customer is not able to move to OpenUI.

Cause

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In this Document
Symptoms
Cause
Solution
References


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