SAI - Weblogic DB Connection Deployment doesn't work as Bookshelf description. (Doc ID 1567220.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms

In "Bookshelf: Siebel Application Integration for Oracle Fusion Middleware", there is an explanation for connecting Oracle DB.

This time, we want to use the following two types to Deploy in Weblogic.


When we enter SERVICE_NAME value in JDeveloper screen, pressing "Test Connection" returns the error:

Unable to connect

SQLState = 66000
Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor

If we enter SID value, pressing "Test Connection" returns successful message.

So, we  think...
This is a product defect because the apps doesn't work with SERVICE_NAME. or
The documentation is wrong.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms