Siebel BI Publisher 11g Reports upload failing with the error "PublicReportService::migrateReport failure due to invalid target directory [/shared/SiebelCRMReports]" (Doc ID 1567261.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Reports - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms

 In Siebel 8.1.1.x integrated with BI Publisher 11g (11.1.1.7) environment, reports upload is failing with the below error in XMLP log

ObjMgrLog Error 1 00001ea351b70ec0:0 2013-06-12 04:24:05 (soapbinding.cpp (675)) SBL-EAI-04304: Unknown Part ':oracle.xdo.webservice.exception.OperationFailedException'  for operation 'uploadReport' exists in SOAP message.
ObjMgrBusServiceLog Error 1 00001ea351b70ec0:0 2013-06-12 04:24:05 (outdisp.cpp (247)) SBL-EAI-04308: Operation 'uploadReport' of Web Service 'http://xmlns.oracle.com/oxp/service/v11/PublicReportService.PublicReportServiceService' at port 'PublicReportService_v11' failed with the following explanation: "oracle.xdo.webservice.exception.OperationFailedException: PublicReportService::uploadReport failure due to java.io.IOException: PublicReportService::migrateReport failure due to invalid target directory [/shared/SiebelCRMReports]"

Cause

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