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LOY Member Qualifying Points Reset And Tier Upgrade Related Queries (Doc ID 1568917.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel Loyalty Manager - Version 8.2.2.1 SIA[23012] and later
Information in this document applies to any platform.

Goal

Qn1:So we have a question when we do the loyalty tiers changing automatically, the loyalty engine check the Available Points or Qualifying Points?
 
Qn2:If the loyalty engine check the Qualifying Points, how can we decrease the Qualifying points for redemption?
 

Solution

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