LOY Member Qualifying Points Reset And Tier Upgrade Related Queries
(Doc ID 1568917.1)
Last updated on SEPTEMBER 09, 2021
Applies to:Siebel Loyalty Manager - Version 18.104.22.168 SIA and later
Information in this document applies to any platform.
Qn1:So we have a question when we do the loyalty tiers changing automatically, the loyalty engine check the Available Points or Qualifying Points?
Qn2:If the loyalty engine check the Qualifying Points, how can we decrease the Qualifying points for redemption?
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