Cannot Perform A Query In The "LS Pharma Call Products Detailed Alloc Popup Applet" (Doc ID 1568921.1)

Last updated on MAY 09, 2016

Applies to:

Siebel ePharma - Version 8.1.1.10 [23021] to 8.1.1.10 [23021] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer was using 8.1.1.10, Open UI.

This test has to be done in Open UI.

1. Navigate to Administration - Product > Products and add several products of Type = Detail.
2. Navigate to Site Map > Sample Management > Allocations > Detailing Products.
3. Add several products that were defined before in Administration - Product > Products as products of Type = Detail.
4. For each added product specify the Owner Last Name and Owner First Name.
5. Navigate to Call Activities > Account Call.
6. Create a new Account Call, add an Account
7. In the applet entitled 'Products Detailed', select 'Add'
8. A popup applet appears showing all the available products
9. The top of the popup applet has a search function.
10. Searching for any product does not return any records.

The search input field does not work and sort products.

Cause

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