NetChart not working on OL 64-bit platform

(Doc ID 1569252.1)

Last updated on FEBRUARY 22, 2016

Applies to:

Siebel CRM - Version [21238] and later
Information in this document applies to any platform.


Linux 6.3 64-bit; Siebel

Siebel chart is not displayed.

SBL-CHT-00111: An error occurred while sending a request to the chart server.

1. Install NetChart 4.6 on Linux v 6.3 64-bit OS
2. Configure NetChart to integrate with Siebel as per Siebel bookshelf.
3. Navigate to Service Request > Chart
4. Chart is not displayed.

Business Impact:
Business requirement to display chart is not implemented, affetcting end user.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms