Encountering The Error: Cannot Load The Runtime Class: 'CSSSWEFrameMultiplePick' (Doc ID 1570210.1)

Last updated on JUNE 19, 2017

Applies to:

Siebel CRM - Version 8.0.0.9[20433] and later
Information in this document applies to any platform.

Goal

Is there another way to implement the ability to select multiple records in a pickapplet other than as mentioned in Pharmahandheld guide?

By performing the configuration based on the following bookshelf for handheld in call center application:

http://docs.oracle.com/cd/B40099_02/books/HHPharm/HHSalesAppDev32.html
- http://docs.oracle.com/cd/B40099_02/books/HHPharm/HHSalesAppDev33.html

the desired result is not achieved and error pops up upon clicking the button

Solution

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