Popup Applet shows previous popup contents in Open UI mode

(Doc ID 1572371.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

 

In Open UI mode, when we use popup window twice continuously, the contents get incorrect as the following steps.

1) Navigate to Site map > Administration - Application >  Responsibilities.
2) Click Help - About View in Toolbar, you'll see the info as follows:

Screen: System Administration Screen   
View: Responsibility Administration View   
Business Object: Responsibility   
Applets: Applet[0]: Responsibility List Administration Applet; Applet[1]: Responsibility View List Administration Applet; Applet[2]: User List Administration Applet;    
Business Components: BusComp[0]: Responsibility; BusComp[1]: Feature Access; BusComp[2]: User;  

3) Close the popup window, then click Add button in  User List Administration Applet.
Add User windows pops up. However the contents in this window are as follows:
 
Screen  
View
Business Object
Applets
Business Components

Is there any solution?

Changes

This can be reproducible with vanilla Open UI environment.

Cause

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