Communication Inbound Reciever Crash
(Doc ID 1573745.1)
Last updated on NOVEMBER 01, 2018
Applies to:Siebel Financial Services CRM - Version 126.96.36.199 SIA and later
Information in this document applies to any platform.
Customer using Siebel version 188.8.131.52 SIA
Experiencing frequent crashes of the Communication Inbound Reciever Component on UAT enviroment.
These are happening very frequently, almost once every 3 minutes. This has been happening only in one of environments since last few days.
SCbroker log showed:
ServerLog LstnObjCreate 1 0001aa1651f60034:0 2013-07-29 16:15:16 Created port 49194 for Server Request Broker
ServerLog LstnObjCreate 1 0001aa1651f60034:0 2013-07-29 16:15:16 Created port 49195 for Server Manager
GenericLog GenericError 1 0001aa1651f60034:0 2013-07-29 16:15:16 (smilobj.cpp (311) err=1376302 sys=0) SBL-SMI-00046: The port 2321 is already in use.
ServerLog LstnObjCreate 1 0001aa1651f60034:0 2013-07-29 16:15:16 Created port 49196 for Communications Inbound Receiver
ServerLog ProcessCreate 1 0000400551f600b8:0 2013-07-29 16:15:21 Created server process (OS pid = 8585320 ) for SCBroker
ServerLog ComponentUpdate 2 0000400551f600b8:0 2013-07-29 16:15:21 SRBroker INITIALIZED Component has initialized.
ServerLog ProcessExit 1 0000400651f600b8:0 2013-07-29 16:15:24 SCBroker 8585320 SBL-SCB-00016 Process 8585320 exited with error - Inherited socket (%1) is invalid. The SCBroker listening port may already be in use by another process
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