Siebel Web Server Extension Configuration utility on Fix Pack (FP) 8.1.1.10 (and later) may fail if “New Siebel Web Sever Extension Logical Profile" is not created on FP 8.1.1.10 (and later). (Doc ID 1575914.1)

Last updated on JULY 11, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Microsoft Windows x64 (64-bit) - Version: 2008 R2

Symptoms

Under the following conditions, Siebel Web Server Extension Configuration utility fails with the error “Siebel Configuration Wizard failed with error.”

 

1) Siebel Server and Siebel Web Server Extension (SWSE) have been configured on pre-FP 8.1.1.10 environment.

2) SWSE has been deployed on Windows Server 2008 (with IIS 7.0) or 2008 R2 (with IIS 7.5).

3) FP 8.1.1.10 (and later) is applied on both Siebel Server and SWSE.

4) Siebel Web Server Extension Configuration utility (Siebel_Root\SWEApp\config\config.bat "-mode swse") is launched to configure a new Web Site.

5) Once all necessary parameters are set correctly, click “Next” on the last screen (The Siebel Configuration Wizard will execute using the following settings:).

 

After a while, it fails with the error message “Siebel Configuration Wizard failed with error." and %Siebel_Root%\SWEApp\cfgtoollogs\cfg\ config_[Timestamp].log shows the following error.

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Aug 12, 2013 1:55:19 PM oracle.siebel.configurator.utility.TypeUtility expandFile

SEVERE: E:\S81\SES\gtwysrvr\ADMIN\Webserver\eapps_virdirs_sia_latest.bat (The system cannot find the file specified)

java.io.FileNotFoundException: E:\S81\SES\gtwysrvr\ADMIN\Webserver\eapps_virdirs_sia_latest.bat (The system cannot find the file specified)

      at java.io.FileInputStream.open(Native Method)

      at java.io.FileInputStream.<init>(FileInputStream.java:106)

      at java.io.FileInputStream.<init>(FileInputStream.java:66)

      at java.io.FileReader.<init>(FileReader.java:41)

       …

-------------------------------------------------------

 

6) dir command on “E:\S81\SES\gtwysrvr\ADMIN\Webserver” folder reveals “eapps_virdirs_sia_latest.bat” file does not exist there.

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E:\S81\SES\gtwysrvr\ADMIN\Webserver>dir

Volume in drive E is Siebel

Volume Serial Number is 44D1-5D88

 

Directory of E:\S81\SES\gtwysrvr\ADMIN\Webserver

 

08/09/2013  05:14 PM    <DIR>          .

08/09/2013  05:14 PM    <DIR>          ..

08/09/2013  05:14 PM           187,635 eapps.cfg

08/09/2013  05:14 PM           327,514 eapps_sia.cfg

08/09/2013  05:14 PM             1,726 eapps_virdirs.bat

08/09/2013  05:14 PM             4,833 eapps_virdirs_sia.bat

08/09/2013  05:14 PM             1,782 noeapps_virdirs.bat

08/09/2013  05:14 PM             4,987 noeapps_virdirs_sia.bat

               6 File(s)        528,477 bytes

               2 Dir(s)  34,010,705,920 bytes free

-------------------------------------------------------

Cause

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