Special Characters are Not Accepted for SADMIN, During 8.2.2.x or 8.1.1.x Siebel Server Configuration (Doc ID 1578555.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Public Sector Call Center - Version 8.2.2 SIA[22320] and later
Siebel Life Sciences CRM - Version 8.1.1.10 [23021] to 8.1.1.10 [23021] [Release V8]
Siebel CRM - Version 8.1.1.11 [IP2013] to 8.1.1.11 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.2.2.3/8.1.1.11 SIA version, Upgrade

When attempting to configure Siebel Server
the following error occurs.

ERROR
-----------------------
Fatal error (2555922): Could not open connection to Siebel Gateway configuration store (%1:%2)., exiting...

Right click on the wizard and add -verbose. Try the same , you can find errors like:

 

Jun 24, 2013 3:43:09 PM oracle.siebel.configurator.utility.ConfigUtility runProgram
FINER:
E:\ses82\siebsrvr\bin\srvrcfg
flags:
  /g  <gateway server> gateway server address  (required)
  /e  <entrpr server>  enterprise server name  (required)
...<all options>....
  /h  help mode        printout the help text
  /?  usage mode       printout the usage text
Error 3023557: ??
Program exited with error 3023557, please look at the log file for details.

 

In NameServer.log the following errors may appear:

SBL-SEC-10018: [tp][ODBC Oracle driver][Oracle]ORA-01017: invalid username/password; logon denied

SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.

SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.

 

 

Another point raised is that some Object managers are not created in the siebns.dat

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go through Enterprise Server/Siebel Server Wizard configuration prompts.



Cause

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