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Special Characters are Not Accepted for SADMIN Password, During 8.2.2.x or 8.1.1.x Siebel Server Configuration. Error 3023557 in the Log with Verbose. (Doc ID 1578555.1)

Last updated on SEPTEMBER 09, 2023

Applies to:

Siebel Public Sector Call Center - Version 8.2.2 SIA[22320] to 8.2.2.14.17 [IP2014] [Release V8]
Siebel Life Sciences CRM - Version 8.1.1.10 [23021] to 8.1.1.14.18 [IP2014] [Release V8]
Siebel CRM - Version 8.1.1.11 [IP2013] to 8.1.1.14.18 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

When attempting to configure Siebel Server the following error occurs:

Fatal error (2555922): Could not open connection to Siebel Gateway configuration store (%1:%2)., exiting...

Right click on the wizard and add -verbose. Try the same configuration, you can find errors like:

 

Jun 24, 2013 3:43:09 PM oracle.siebel.configurator.utility.ConfigUtility runProgram
FINER:
E:\ses82\siebsrvr\bin\srvrcfg
flags:
  /g  <gateway server> gateway server address  (required)
  /e  <entrpr server>  enterprise server name  (required)
...<all options>....
  /h  help mode        printout the help text
  /?  usage mode       printout the usage text
Error 3023557: ??
Program exited with error 3023557, please look at the log file for details.
 

 

In NameServer.log the following errors may appear:

SBL-SEC-10018: [tp][ODBC Oracle driver][Oracle]ORA-01017: invalid username/password; logon denied

SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.

SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.

 

Another symptom is that some Object managers are not created in the siebns.dat

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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