When using a Siebel 8.x custom Smart Script Player View there is no way to resume the SmartScript (Doc ID 1578961.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel SmartScript - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.
We have a requirement to implement Smartscripts in a custom View on a button click. Client also requires that if the User click on "Finish Later", and in the subsequent sessions, if the User clicks on the Custom button to launch the smartscript then the old session be resumed.
Please let us know if this is feasible in 8.1.1.9 as we stumbled upon a CR which says Resuming Smartscript on a custom view is not possible(Bug 10509684 [https://bug.oraclecorp.com/pls/bug/webbug_edit.edit_info_top?rptno=10509684] : [CR#12-1ENUOEZ]). Please let us know if the fix is available

Symptoms

 none

Changes

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Cause

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