Last updated on JULY 11, 2017
Applies to:Siebel CRM - Version 8.0  and later
Information in this document applies to any platform.
Siebel Remote - on version 220.127.116.11 
Generate New Database Template (GenNewDB) task is failing with errors on a Test environment. Detailed logs show error messages like:
Error creating SQL Anywhere database template file (UTLFileCopy szTemplFileName -> szWatcFileName).
Error in MainFunction (CreateDbTemplateFile)
(gennewdb.cpp (610) err=524292 sys=2) SBL-GDB-00004: Error in Main function.
(smisched.cpp (911) err=524292 sys=0) SBL-GDB-00004: Error in Main function.
Impact of the issue: Due to this problem, new database template cannot be generated and Mobile/Developer users cannot have their local databases extracted.
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