Open UI Available Applet Within Shuffle Applet (MVG) - Cannot Put Cursor On Fields (Doc ID 1579800.1)

Last updated on OCTOBER 08, 2015

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms


Open UI: Shuffle Applet. If you want to query in the Available applet you can only enter query criteria for the 1st column.
 
If you want to do a query on the Shuffle Applet in the Available section you cannot enter any query criteria for the 2nd column, nor for the 3rd column and so on, only for the 1st column.
 
It is expected that you can enter query criteria in all displayed columns.

 

STEPS
The issue can be reproduced with the following steps:
1. Launch the application in OpenUI and bring up a shuffle applet
Examples:
a) Siebel v8.1.1.9
- In Clients > Prospect view, Package Requests List Applet, click on the MVG icon displayed in the Packages field. In the "Selected Packages" MVG applet, click on the "Show Available" button and then click on the "Query" button.
b) Siebel v8.1.1.10
- In Administration - User > Employees, select Responsibility pick applet icon. Go to the Available section of the shuffle applet and press Query in order to execute a query for the available records.
4. Now in the query mode try to enter values for the 2nd column => You cannot.

Here is the screen shot when Responsibility pick applet is opened.

Cause

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