When using F9 Email error thrown: SBL-EML-00050: Invalidate eMail address: XXXX (Doc ID 1580431.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eCommunications eMail Response - Version 8.1.1.10 [23021] to 8.2.2.3 SIA [23021] [Release V8]
Siebel CRM - Version 8.1.1.11.1 [IP2013] to 8.1.1.11.1 [IP2013] [Release V8]
Information in this document applies to any platform.
Hi,

When we tried to send Email, following error message appear in Object Manager log;
SBL-EML-00050: Invalidate eMail address: customer@company.com.tr.
You can find the log file in the attachment.

Thanks.

Symptoms

 error upon using F9 :  SBL-EML-00050: Invalidate eMail address: XXXX

Changes

 System Preference was disabled in Siebel

Cause

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