Siebel Search OSES Configuration Fails with "Error getting XML" SBL-EAI-04261
Last updated on MARCH 02, 2017
Applies to:Siebel Sales - Version 18.104.22.168  and later
***Checked for relevance on 28-Aug-2016***
When attempting to configure the Siebel Search functionality, the following error occurs.
ObjMgrBusServiceLog Error 1 00000ee3521f38a5:0 2013-08-29 10:25:51 (eaixmlprtsvc.cpp (348)) SBL-EAI-04261: Error getting XML from file '/u01/sia811/fs/SSC/Config/SIA_SSC_OSES_Field-Mappings.xml'
Steps to Reproduce
The issue can be reproduced with the following steps:
1. Navigate to Administration - Search > Search Index Settings or Search Definition.
3. The below error is displayed:
Error getting XML from file '/u01/sia811/fs/SSC/Config/SIA_SSC_OSES_Field-Mappings.xml'. (SBL-EAI-04261)
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