Time Based Offers - End Date Generation Results In Error (Doc ID 1581080.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.6 [21233] and later
Information in this document applies to any platform.

Symptoms

On selecting a Time Based Offer (TBO) product in the Product field for an order line item results in below error.
 

[1] Wrong field values or value types detected in field Product. Please re-enter your field values. If you need additional assistance, please refer to the documentation.(SBL-UIF-00299)
[2] Error invoking service 'ISS PSP Dispatch Service', method 'CallPSPWorkflow' at step 'Dispatch Service'.(SBL-BPR-00162)
[3] Error running sub-process 'SWISetTBOEndDate' at step 'Set End Date'.(SBL-BPR-00183)
[4] Error invoking service 'Row Set Transformation Toolkit', method 'Conditional Action Transform' at step 'Set End Date'.(SBL-BPR-00162)
[5] Access denied to invoke business service 'CMU External Integration Service' for search specification 'InvokeServiceMethod ("CMU External Integration Service", "CalculateServiceEndDate", "StartDate="+[PSP_TEMPVAR_0]+", UoM="+[PSP_TEMPVAR_1]+", Duration="+[PSP_TEMPVAR_2]+", ValidityStart="+[PSP_TEMPVAR_3], "EndDate")'

(SBL-DAT-00610)

 
 

Cause

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