Enter Key Does Not Execute In Home Page Search and Home Page Add Applets in Open UI

(Doc ID 1581427.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Siebel CRM - Version [23021] to 15.4 [IP2015] [Release V8 to V15]
Siebel eCommunications - Version [IP2013] to 15.4 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.


Using the Enter Key to run a search in the Home Page Search applet does not execute the search instead the applet is changed in Base mode. The same can be reproduced as follow:


  1. Go to Opportunity Home screen
  2. Search for Opportunity = A1
  3. Press the Enter key

Actual Behavior: The applet is changed in Base mode as shown in the screenshot below.

A similar behavior is also experienced in Home Page Add Applet where the Enter key does not work as expected.


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