Open UI: Custom File Upload Applet Based On Class CSSSWEFRImpExp Fails with Error SBL-UIF-00152 (Doc ID 1581777.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
*** Checked for relevance on 31-AUG-2016 ***

Symptoms

Customer Statement:

A custom button was added to the "PM Plans" applet in Preventive Maintenance List View. This button opens a popup applet through ShowPopup. This applet is a file import applet based on class CSSSWEFRImpExp.

Issue: In Open UI context, this file import applet fails.

Environment:

Siebel 8.1.1.10 [23021] (Open UI) on Microsoft Windows 7 x64 (64-bit)

Expected Behaviour:

The file import applet should allow selecting a file for further processing.

Actual Behaviour:

In Open UI context, after selecting a file the file is not shown as selected and further processing is impossible.

UI Error Thrown: SBL-UIF-00152

Steps:

By following these steps the issue can be reproduced:

  1. Navigate to Preventive Maintenance > Preventive Maintenance List.
  2. In applet "PM Plans", click the custom button "Read CSV File" to open the file import applet.
  3. The popup applet "Task Import" appears. Select a file.

Business Impact:

The issue affects production users.

Cause

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