CTI Screen Pop Slow After 220.127.116.11 Upgrade using JRE 1.7 (Java 7)
(Doc ID 1583183.1)
Last updated on FEBRUARY 05, 2019
Applies to:Siebel CTI - Version 18.104.22.168  and later
Information in this document applies to any platform.
Siebel upgraded to 22.214.171.124 CTI screen pop very slow. Server windows 2003 r2 32bit Java version 1.7.0_25
Workstation: Win7 64bit IE8 Java version 1.7.0_25
First test screen pop timed out at 5 minutes Session stopped and restarted
Second test screen pop match screen pop time 1 minute 20 seconds
Third test screen pop No match 20 seconds
CTI related issues
JRE downgraded to 1.6
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