SBL-SRB-00047 : Could Not Route Message To XXX with registered key (null) (Doc ID 1584692.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel CRM - Version 8.1.1 [21112] to 8.1.1.11.9 [IP2013] [Release V8]
Information in this document applies to any platform.
**** Checked for Relevance on 07-Jul-2016 ****

Symptoms

SRBroker stops sending requests to a target component intermittently, when it happens the following error is found:

     SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null)

The issue is not tied with specific target component or specific Siebel Server.

Restarting SRBroker is not enough to make SRBroker operational again.

The only way of making SRBroker operational again is restarting the Siebel Server.

 

Cause

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