XML Import in [Administration - Personalization] does not work on Web Client (Doc ID 1585486.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

(1) Login to Siebel Web Client (8.1.1.8 or later)

(2) Go to [Site Map]->[Administration - Personalization]->[Views]

(3) Invoke 'XML Export' in the applet menu to export the personalization setting.

(4) Invoke 'XML Import' in the applet menu. You will see nothing happens.

(5) In the log file, you will see the following errors:

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Invalid SRN:

SBL-SWP-00135: Invalid request data

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Cause

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