Siebel Campaign Email Treatment Multi-Part MIME (Doc ID 1586634.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Campaign Management - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

The bookself says,"if you have two templates (one HTML and one text) associated with the email
treatment, adjust the sequence so that you associate the plain format (text) first and the rich
format (HTML) last. This change satisfies the Multipart MIME standard. The Multipart MIME
standard defines a way to send both the text and HTML content together within the body of
a single email message."

There are one text template ranking first, and one html template ranking second, and use the Test Email function hiding in Menu button, choose the Multi-Part MIME type, after sending out, receiving is only the html one, without text one.

Cause

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