eMail Response - Message Body Not Displaying Correctly in Comm Inbound Item Body Applet
Last updated on MARCH 02, 2017
Applies to:Siebel Email Response - Version 18.104.22.168 SIA  to 22.214.171.124 SIA  [Release V8]
Information in this document applies to any platform.
Clients use a Web Site where they fill a Web Form with some data and then the Web site will build a HTML email message with a table showing the data entered by the client and send it against a mail box monitored by Siebel Email Response.
Siebel Email Response process the inbound HTML email message but does not show it properly in Comm Inbound Item Body Applet in Communication screen. It show HTML code, or it show a blank applet, only the Original_Message.txt file show in the Attachment tab.
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