Siebel Bulk Order crash and stop processing requests
(Doc ID 1587199.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel eConfigurator - Version 184.108.40.206 SIA  to 220.127.116.11  [Release V8]
Siebel Bulk Order Capture - Version 18.104.22.168 SIA  and later
Information in this document applies to any platform.
On : 22.214.171.124 SIA version, Siebel eCommunications
When attempting to generate a Bulk Request to modify a Service Id, the application crashes and the Bulk Request stays in 'Processing' status ever..
The issue can be reproduced at customer Environment with the following steps:
- Create one CP with the rule=> "PROD 1" requires "PROD A"
- Create an asset with "PROD 1" and "PROD A"
- Create a BR (modify "Service Id") with one action to remove "PROD A"
- The BR remains with status "Processing" and the workflow process crashes in BatchValidate step.
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