Siebel Bulk Order crash and stop processing requests
Last updated on AUGUST 24, 2017
Applies to:Siebel eConfigurator - Version 18.104.22.168 SIA  to 22.214.171.124  [Release V8]
Siebel Bulk Order Capture - Version 126.96.36.199 SIA  and later
Information in this document applies to any platform.
On : 188.8.131.52 SIA version, Siebel eCommunications
When attempting to generate a Bulk Request to modify a Service Id, the application crashes and the Bulk Request stays in 'Processing' status ever..
The issue can be reproduced at customer Environment with the following steps:
- Create one CP with the rule=> "PROD 1" requires "PROD A"
- Create an asset with "PROD 1" and "PROD A"
- Create a BR (modify "Service Id") with one action to remove "PROD A"
- The BR remains with status "Processing" and the workflow process crashes in BatchValidate step.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms