End Of File Error With Quote Revise in 8.1.1.10

(Doc ID 1587924.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
Checked for Relevance on MAR-25-2016

Symptoms

After upgrading to 8.1.1.10 the Quote Revise functionality does not work properly. Similar issue occurred previous when upgrading from Siebel 7.8 to Siebel 8.1.1.7 from 7.8. Then it was resolved by implementing the steps mentioned in the following documents:

ID 762140.1
ID 1095143.1

These changes exist in 8.1.1.10 environment.

One of the following error messages will occur:

1) If the predefined query doesn't return any data:
No records exist for the current query.(SBL-DAT-00468)

2) If the predefined query returns some data:
An end of file error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00393)



Cause

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