Workflow fails with error ORA-02396: exceeded maximum idle time, please connect again - SBL-DBC-00112
(Doc ID 1588170.1)
Last updated on OCTOBER 21, 2019
Applies to:Siebel CRM - Version 8.1  to 188.8.131.52 SIA  [Release V8]
Information in this document applies to any platform.
When updating Account, order and order line items through workflow we get the following errors in the workflow log
Please simplify your query or report this problem to your systems administrator.
ObjMgrBusCompLog Error 1 0000001852362779:0 2013-09-17 15:01:43 (sqlobj.cpp (13034)) SBL-DAT-00175: Database connection was lost, please retry.
ObjMgrLog Error 1 0000001852362779:0 2013-09-17 15:01:43 (adptutils.cpp (6146)) SBL-EAI-04376: Method 'Execute' of business component 'Account - Integration VIP' (integration component 'Account - Integration VIP') returned the following error:
"Database connection was lost, please retry.(SBL-DAT-00175)"
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