Workflow fails with error. ORA-02396: exceeded maximum idle time, please connect again - SBL-DBC-00112
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 8.1  to 188.8.131.52 SIA  [Release V8]
Information in this document applies to any platform.
When updating Account, order and order line items through workflow we get the following errors in the workflow log
Please simplify your query or report this problem to your systems administrator.
ObjMgrBusCompLog Error 1 0000001852362779:0 2013-09-17 15:01:43 (sqlobj.cpp (13034)) SBL-DAT-00175: Database connection was lost, please retry.
ObjMgrLog Error 1 0000001852362779:0 2013-09-17 15:01:43 (adptutils.cpp (6146)) SBL-EAI-04376: Method 'Execute' of business component 'Account - Integration VIP' (integration component 'Account - Integration VIP') returned the following error:
"Database connection was lost, please retry.(SBL-DAT-00175)"
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms