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Aggregate Drop-down For One Of The Views Is Not Visible In Open UI (Doc ID 1588845.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Financial Services CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
*** Checked for relevance on 12-DEC-2016 ***

Symptoms

On :  8.1.1.10 [23021] version, Configuration - General


There are 4 aggregate views for Service Request views.
1. My Service Request
2. My Team's Service Request
3. My YYYY Service Request
4. All Service Request

Whenever My YYYY Service Request View is navigated, the aggregate view dropdown is not available whereas when it appears in the other 3 aggregate views. This happens in Open UI only.

EXPECTED BEHAVIOR
-----------------------
The aggregate view dropdown should appear.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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