Connection to Siebel database - Dedicated or Shared connection?

(Doc ID 1589707.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


You have been using Siebel for 3 months in production system by now and want to understand if your database settings are optimal. Now you are having dedicated server, but consider activation of pooled connections.  There are about 40-50 user now, but in a few months time there will be more than 80 users and it is going to be much more in future. You need to get maximum availability for your users. You would like to know the recommendation about connection type to Siebel database in order to cater for many users in the future. For example whether to use dedicated connection or shared pool connection.



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