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Where Are Outlook Add-in Options In Outlook 2010 (Doc ID 1589869.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version [23016] and later
Information in this document applies to any platform.


The Goal of this document is to explain the steps that are incorect in the installation guide for installing Outlook Add-in on Outlook 2010.  In the Installation guide it lists:

To initialize Siebel Outlook Add-In

  1. Start Microsoft Outlook on the user's computer.
  2. In Microsoft Outlook, enter your Siebel user name and password as follows:
    1. Select Tools, Options, and then Siebel.
    2. Enter your Siebel user name in the User Name field and your Siebel password in the Password field, then click OK.

This view is not available in Outlook 2010 though and this is the only section from the installation that is incorrect with Outlook 2010


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