Production Application Server Is Failing With Handshake Failed Error (Doc ID 1592024.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Siebel Sales Enterprise - Version 8.1.1.4 SIA [21225] and later
Information in this document applies to any platform.
***Checked for relevance on 03-APR-2015***
***Checked for relevance on 08-Sep-2016***

Symptoms

On : 8.1.1.4 SIA [21225] version, System Admin

When attempting to siebel server not starting,
the following error occurs.

ERROR
-----------------------
SRBroker 5424 SBL-OSD-01000 Process 5424 exited with error - Internal: The process attempted to read from or write to a virtual address for which it does not have the appropriate access.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Starting siebel server

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user can not start siebel server.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms