Production Application Server Is Failing With Handshake Failed Error

(Doc ID 1592024.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Sales Enterprise - Version SIA [21225] and later
Information in this document applies to any platform.
***Checked for relevance on 03-APR-2015***
***Checked for relevance on 08-Sep-2016***


On : SIA [21225] version, System Admin

When attempting to siebel server not starting,
the following error occurs.

SRBroker 5424 SBL-OSD-01000 Process 5424 exited with error - Internal: The process attempted to read from or write to a virtual address for which it does not have the appropriate access.

The issue can be reproduced at will with the following steps:
1. Starting siebel server

The issue has the following business impact:
Due to this issue, user can not start siebel server.


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