URL Tracking Issues With New HTML Editor On Siebel 8.1.1.9 (Doc ID 1592539.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

On : 8.1.1.9 [23016] version, Siebel Marketing

ACTUAL BEHAVIOR
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When adding gif, xml, dtd and jpg references in the Template, CKEditor tracks them as Related URL

EXPECTED BEHAVIOR
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It is expected that only actual URLs are tracked as Related URLs.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Email Template and add:

----- <td height="1" width="578" bgcolor="#D7D7D7" background="http://www.oracle.com/web/email/image/Rule_horiz_D7D7D7.gif" colspan="2"></td> ---------

2. Save the Template
3. Go to Email Treatment >Personalization Elements > Related URLs
4. There is a Related URL created for the GIF reference:

Name: www.oracle.com/web/email/image/Rule_horiz_D7D7D7.gif
URL: http://www.oracle.com/web/email/image/Rule_horiz_D7D7D7.gif

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the only actual URLs tracked as Related URLs

Cause

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