Siebel 8.1.x F9 Email Sent In HTML Format Shows Empty Body Displayed In Outlook 2010
(Doc ID 1593291.1)
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 184.108.40.206  and later
Information in this document applies to any platform.
We are experiencing an issue with F9 email in Siebel v 220.127.116.11. Emails sent in Plain text format work fine. However, when emails are sent in HTML format, the recipient is only able to see a blank screen (empty body) in Outlook.
Emails sent in Plain text format work fine. Hwever, when emails are sent in HTML format, the recipient is only able to see a blank screen (empty body) in 3d party Microsoft Outlook application.
3d party Outlook related
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