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Siebel eScript: "Access Denied: Cannot access file system file or shell" Error or "Value returned by event procedure xxx is incorrect" Error in File i/o Method of the Clib Object (Doc ID 1594198.1)

Last updated on JANUARY 20, 2021

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Scenario 1

When attempting to execute server script to perform file system/shell operations using the Clib object in a Business Service script event, Applet script event, or Business Component script event, the following error occurs:

2. For Scenario 1, if the business service is invoked by an Applet object script event, then user needs log in, and go to that applet to see the error. 

3. For Scenario 2, if the business service is invoked by the Application object > Application_Start event, then the error occurs once user is logged in.

  

Changes

 Upgrade to Siebel CRM Fix Pack 8.1.1.11/8.2.2.4 onward.

Cause

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