WorkFlow Policy Problems ( SBL-ESC-00053)
(Doc ID 1597130.1)
Last updated on JUNE 10, 2024
Applies to:
Siebel CRM - Version 8.0.0.13 [20448] and laterInformation in this document applies to any platform.
***Reviewed for KM Currency on 10-01-2023***
Symptoms
I create a new workflow policy object based in a new table named CX_IB_REG_ACT which is a custom table.
I create a custom Workflow Monitor Agent component WorkMonSV.
When I start the Work Monitor Agent task, i.e., WorkMonSV task, it fails with the error SBL-ESC-00053: Error loading rule definitions:
2021 2013-09-13 16:41:07 2013-09-13 16:41:49 -0500 000007a3 001 ffff 0001 09 WorkMonSV 11534339 2740 8032 D:\sba80\siebsrvr\log\WorkMonSV_0011_11534339.log 8.0.0.13 [20448] ESN
SQLSlowQuery Statement 4 0000000452330ab4:0 2013-09-13 16:41:26
select link.ROW_ID, link.SRC_TBL_ID, link.SRC_COL_ID,
link.TAR_TBL_INST_ID, link.TAR_COL_ID, link.PRIMARY_FLG,
link.NAME, link.ADDTL_JOIN_SPEC
from SIEBEL.S_ESCL_LINK link,
SIEBEL.S_ESCL_OBJECT obj
where obj.NAME = ? and
obj.REPOSITORY_ID = ? and
(obj.INACTIVE_FLG = 'N' or obj.INACTIVE_FLG IS NULL) and
link.OBJECT_ID = obj.ROW_ID and
(link.INACTIVE_FLG = 'N' or link.INACTIVE_FLG IS NULL)
SQLSlowQuery Bind Variables 4 0000000452330ab4:0 2013-09-13 16:41:26 01:IBP Reg Action IVR
02:1-1-1
ProcReq GenericFatal 0 0000000452330ab4:0 2013-09-13 16:41:26 IBP Reg Action IVR in Load
GenericLog GenericError 1 0000000452330ab4:0 2013-09-13 16:41:26 Message: ESCL-07,
Additional Message: IBP Reg Action IVR
ProcReq GenericFatal 0 0000000452330ab4:0 2013-09-13 16:41:26 Object Info in LoadRules
GenericLog GenericError 1 0000000452330ab4:0 2013-09-13 16:41:26 Message: GEN-11,
Additional Message: Object Info
ProcReq GenericFatal 0 0000000452330ab4:0 2013-09-13 16:41:26 Error in LoadRules
GenericLog GenericError 1 0000000452330ab4:0 2013-09-13 16:41:26 Message: ESCL-16,
Additional Message: Error
ProcReq GenericFatal 0 0000000452330ab4:0 2013-09-13 16:41:26 Creacion de Actividad Siebel IVR in LoadRules
GenericLog GenericError 1 0000000452330ab4:0 2013-09-13 16:41:26 Message: ESCL-27,
Additional Message: Creacion de Actividad Siebel IVR in LoadRules
SQLSummary Stmt 4 0000000452330ab4:0 2013-09-13 16:41:26
select rle.NAME, rle.OBJECT_NAME, rle.ROW_ID,
rle.RULE_DURATION, rle.QUALIFY_COUNT, rle.SUB_TYPE_CD, rle.ASGN_OBJECT_NAME,
rle.ACTIVATE_DT, rle.EXPIRE_DT, {fn ifnull (rle.BATCH_FLG, 'N')}
from SIEBEL.S_ESCL_RULE rle,
SIEBEL.S_ESCL_GROUP grp
where grp.NAME = ? and
rle.GROUP_ID = grp.ROW_ID
SQLSummary BindVar 4 0000000452330ab4:0 2013-09-13 16:41:26 01:IBPRegActSiebelIVR
GenericLog GenericError 1 0000000452330ab4:0 2013-09-13 16:41:26 (smishell.cpp (342) err=458805 sys=0) SBL-ESC-00053: Error al cargar definiciones de regla
Changes
Cause
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In this Document
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Cause |
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