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BI Publisher - Unable To Generate Report Using "Analyzer for Excel" In BI Publisher Server Using SADMIN User (Siebel Security) (Doc ID 1597605.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel Reports - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

On : Siebel 8.1.1.5 [21229] version, Reports

When attempting to ,
the following error occurs.

Behavior
-----------------------
Not able to generate "Analyzer for Excel" using SADMIN user id. It shows Blank Page instead of giving the Excel output.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to BIP Server
2. Login using SADMIN user id
3. Try to click on "Analyzer for Excel" for any BI Publisher OOTB report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate the report in Excel.

Cause

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