Accrual Cancellation Dont Cancel Lifetime Qualifying Point Type Accrual Items (Doc ID 1598406.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Goal

On transaction cancellation, Lifetime points on member level (LOY Member fields Lifetime Point 1 Value or Lifetime Point 2 Value) are not getting reduced, this does not seems to be correct. Is this the expected behaviour?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms