8.1.1.11 Installation Fails When Attempting to Create a Backup Of the Current Installation (Doc ID 1598624.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Siebel eAutomotive - Version 8.1.1.11 [23030] to 8.1.1.11 [23030] [Release V8]
Information in this document applies to any platform.

Symptoms

When installing the 8.1.1.11 fix pack, the install errors doing the command that creates the backup of the $SIEBEL_ROOT

i.e.

Command to rename dir backup folder empty: mv /sblqa //sblqa_pre8.1.1.11.0
mv /sblqa //sblqa_pre8.1.1.11.0


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Cause

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