Click on OSES 'Connect' Button Displays SBL-EAI-04117 Error (Doc ID 1598832.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

When configuring Siebel Search functionality, a click on 'Connect' button fails with below error.

GUI Error
HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - (SBL-EAI-04117)'

Log Error
ObjMgrLog    Error    1    000000b552800e74:0    2013-11-11 04:19:53    (httptransport.cpp (1635)) SBL-EAI-04117: HTTP Request error during 'Submitting Data SendHTTP request': 'Status code - 403'


Steps to Reproduce
1. Navigate to Administration - Search > Search Engine Settings and click 'Connect' button.
2. The below error is displayed.
    HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - (SBL-EAI-04117)'


Cause

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