Last updated on APRIL 28, 2014
Applies to:Siebel CTI - Version 18.104.22.168 SIA  and later
Information in this document applies to any platform.
Third party CTI vendors related to the creation of this document: Aspect and Genesys.
Is it possible to define multiple vendor CTI drivers to a Hoteling hostname (workstation)?
What is needed to configure Siebel CTI to allow Hoteling functionality to work with different CTI middleware drivers?
In this case :
Genesys and Aspect CTI middleware.
This is a non Citrix environment.
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