My Oracle Support Banner

OpenUI "@" Symbol not appearing with Turkish Q keyboard (Doc ID 1605136.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version SIA [23021] and later
Information in this document applies to any platform.
**Checked for relevance on 07-Oct-2015**


The customer was using Siebel Public Sector 8.2.3 in Open UI. The customer was using the Turkish Q keyboard. When they navigated to:

Under Site Map --> Communications List

Selected an email and press reply button. In the reply applet they select the "To" field and entered the @ symbol. The @ character did not appear and instead the Email Message body was given focus.

This was also the same for the German keyboard. With the English/American keyboard it worked correctly.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.