Error SBL-UIF-00299, SBL-DAT-00225 when Tab Key Pressed in Pick Applet Control in OpenUI
(Doc ID 1606047.1)
Last updated on JULY 21, 2020
Applies to:Siebel Call Center - Version 18.104.22.168  and later
Information in this document applies to any platform.
***Checked for relevance on 01/09/2017***
Happens with 22.214.171.124 Open UI with Internet Explorer 10. (Works with Chrome or Firefox):
When entering value directly in a field that has a bounded pick applet and pressing [TAB] key we get an error:
" Wrong field values or value types detectd in field Account. Please re-enter your field values. If you need additional assistance, please refer to documentation. (SBL-UIF-00299)
 The value entered in field Account of buscomp Service Request does not match any value in the bounded pick list PickList SR Account. (SBL-DAT-00225)"
The issue can be reproduced with the following steps:
1. Start application in Open UI with Internet Explorer 10
2. Go to Service > Service Request List > My Service Requests
3. Create a new record and enter a value for the Account field, then press TAB
=> Error SBL-UIF-00299, SBL-DAT-00225
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