Siebel 8.x Email Response - Inbound Email Activity Problem , error SBL-DBC-00110: The characters: '.....' that are being inserted into column 'Comment', are not compatible with the Server Database Charset. (Doc ID 1606280.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.0.0.9[20433] to 16.0 [IP2016] [Release V8 to V16]
Information in this document applies to any platform.

Symptoms

 The following errors were being encountering on the Communication Inbound Receiver log files:

EngInv Arg 4 0000024152764b54:0 2013-11-04 12:12:21 Output: @0*0*0*1*0*0*9*0*0*0*19*Process Instance Id7*1-HDUXU9*Object Id0*22*MsgDefaultLanguageCode3*ENU15*MsgLanguageCode3*JPN26*Siebel Operation Object Id0*14*OrigMsgCharSet11*iso-2022-jp10*Error Code0*15*AckTemplateName0*13*Error Message0*

ObjMgrBusCompLog Error 1 0000024152764b54:0 2013-11-04 12:12:21 (clicon.cpp (1175)) SBL-DBC-00110: The characters: 飼 美穂  that are being inserted into column 'Comment', are not compatible with the Server Database Charset.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms