Administration Server Configuration Screen not Accessible and it freezes

(Doc ID 1606816.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.2 SIA[21215] and later
Information in this document applies to any platform.

Symptoms

On:
Siebel 8.1.1.2; IBM AIX; Production env

Issue:
-----
While navigating to sitemap->administration server configuration the browser goes into not responding state.

Steps:
--------
1. Remove one gateway, and shutdown two out of four Siebel services
2. After that while navigation to Admin Server Configuration screen ,
3. browser hangs.

Cause

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