Issue Installing CRM Desktop With Lotus Notes
Last updated on MARCH 02, 2017
Applies to:Siebel CRM Desktop - Version 126.96.36.199  and later
Information in this document applies to any platform.
When the customer tries connecting to Siebel server through CRM Desktop Assistant wizard after launching Lotus Notes they are getting a error message. This issue happens when they try logging in using ADSI and DB authentication.
An Internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance. SBL-DAT-00565
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms