Java applets do not work with JRE 7 update 25 or 40
(Doc ID 1608574.1)
Last updated on APRIL 02, 2019
Applies to:
Siebel CRM - Version 8.1.1.9 [23016] and laterInformation in this document applies to any platform.
Symptoms
Java applets in Siebel application (such as CTI toolbar or Smart Script designer) do not work with JDK/JRE 7 update 25 or 40. Once you try to access any java applet, you will see the following dialog:
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Java Update needed
You Java version is out of date.
-> Update (recommended)
Get the latest security update from java.com
-> Blcok
Block Java content from running in this browser session.
-> Later
Continue and you will be reminded to update again later.
| | Do not ask again until the next update is available.
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Even if you click 'Later', the Java applet does not work.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |